OUR BIGGEST COMMITMENT IS WITH YOUR COMPLETE SATISFACTION.
If you have chosen your product in our virtual store, but upon receiving it, you have verified that there is a manufacturing defect, or even if you are dissatisfied with the product purchased, we guarantee your right to exchange or return, Remembering that the first step to exchange or return is to communicate our Call Center by e-mail: firstname.lastname@example.org
Our team will instruct the customer on how to proceed with the exchange or returnof the product as soon as we receive the package, we will perform an analysis to confirm that it is all in accordance with the Item return conditions. After the confirmation, our support team will contact you and in this case you will be able to choose between exchange for any other product that is available in our stock. Receive a refund of the amount spent on the products. the cost of sending the product for exchange is at our expense.